So twice now I have been the victim of FRAUD from a paypal transaction, and twice now paypal has sided with the seller. I recently purchased a garden sprinkler controller online using paypal. I never received the item and opened a dispute with paypal. I supplied my receipt and order information, and they said they needed to give the seller WEEKS to respond. I waited WEEKS, and finally received a small package in the mail that contained a simple golf pencil. A few days later I got 3 emails from paypal, one showing me a tracking number (supplied by the seller), another 2 notifying me my case was closed. This is FRAUD!!! I have tried to respond in the resolution center with pictures of the package with the tracking number given by the seller that contained only a small pencil, no way the package could have possibly held a sprinkler controller that I ordered, but they will not accept any further information.
HOW DOES paypal LET PEOPLE GET AWAY WITH THIS FRAUD???
I have tried the message center but it will not let me respond to a closed case. Is there a phone number buried somewhere where I can use to actually speak with someone?
My other dispute was similar, ordered an expensive watch on ebay, and never received it. Seller was somehow able to show a UPS tracking number of a package being delivered to my city. UPS showed the package was delivered, I could not find it at my home. I went to the UPS office and the tracking number was for a large box being delivered to a tile company. I was able to take a screen shot of the tracking information showing it was never addressed or delivered to me, but again paypal sided with the seller. On this previous occasion I went to my bank and disputed the transaction and was refunded my money, guess I am going to have to do this again with my recent FRAUD purchase.
WHY DOES paypal SIDE WITH THE SELLER WHEN SHOWN INFORMATION PROVING FRAUD?
