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I ordered 3 animated pumpkins that are supposed to blue tooth and their eyes, mouth, and whole face move TO the music with funny faces. There is supposed to be like a project screen inside of them for the animation. There is not. The much smaller size than advertised pumpkins are hard plastic and their faces are painted on. They clearly do not animate to the music. The pumpkins I received are clearly not the 45.95 product that I ordered. I now see many many people complaining about the same product. Alot of people are being scammed. Now I hear the company has changed their name and they continue to scam people. I would have NEVER ordered the product that I ended up with let alone pay that much money for them. We the consumers need help with this scam as it continues. I have also heard people say that they are contacting Paypal and being told that since they received a product that their claim is denied. We need help to get our money back and stop this scam. Paypal denied my claim because I received 'A' product. But the product is not the correct product and by far inferior to their ad. THERE IS NO WAY TO GET BACK INTO THIS CLAIM TO EXPLAIN WHY I STILL NEED A REFUND. THIS IS HAPPENING TO MANY PEOPLE
September 11, 2020
Same problem here. Based on a local news story it appears a lot of people got scammed. Paypal denied my claim because the seller provided a tracking number for shipment, completely ignoring the fact that I never received the product I ordered. I'm very disappointed in their so called buyer protection policy. It seems this is exactly the type of fraudulent activity it's supposed to protect us from. Major fail Paypal.
Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.
1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.
DID YOU OPEN A DISPUTE FOR NON RECEIPT OF ITEM INCORRECTLY IF RECEIVED OR ITEM RECEIVED BUT NOT AS DESCRIBED?