Etsy seller closed store immediately after I purchased an item that arrived not as described
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Hi there
I have a dispute that I'm happy to return, however, the seller is in another country. Since the item is SIGNIFICANTLY not as described, I feel that they should provide the return label. However, PayPal is not giving me the option to do so. What can I do? The seller purposely sold items that looked like high value items, sold a lot, closed their store and only offered me a less than half refund. It will cost too much to send it back at my own cost. Is there a way to require the seller to provide a label? I opened this claim on March 29th and they just responded a few days ago, I believe, on purpose so that my options would be limited. Any assistance would be appreciated. Thank you.
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