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Escalate Case NO Option

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Contributor

Escalate Case NO Option

Hello,

Despite following the on screen instructions on how to escalate a case in the resolution centre, no option becomes available. I have clicked on "view" etc.

I have been successful previously in escalating cases, so this is very very frustrating. I would really appreciate  it if someone could please help.

Best regards,

Stephen.

2 REPLIES 2
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Esteemed Advisor

Re: Escalate Case NO Option

@Pomodoro 

 

Is it over 7 days since you PAID?

Is it a dispute for unauthorised or billing issue or not?


Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: Escalate Case NO Option

$10 usd