Error when changing beneficial owners

momat
New Community Member

Hi. I have an issue that PayPal keeps sending me emails to change the company's beneficial owners.

I try to do that, but when clicking Save, I get an error: "Sorry, we are not able to process your request. Please check your entries and try again."

What could be the problem?

It's been going on for days and I can't get the account verified in any way. Also can't call them as lines are closed.

I would appreciate any help!

 

Thanks,

Matic

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