Error sending response on an open case
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I just mailed back the package that I've asked for a refund on. Per the PayPal request, in order to resolve this I have to upload a copy of the address label (and I am including the USPS receipt with tracking number). I have made seven attempts to do so and keep getting an error message. I have until 3:00am EDT on Sunday, April 7th to get this completed so I am under a time crunch. I have called PayPal and the automated system is useless, so I am hoping that someone can help me. This is the error code I am getting.
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And obviously, since I could upload the photo of the error message there is something wrong with the site!!
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Hi @Antonioooo,
I am sorry about your issue. Please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.
I hope this helps.
Cristina
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It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
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