Endless identity loop bug

Miles_Nocte
New Community Member

Having a problem with my paypal account for sending and receiving money, within the last week my account has lost the ability to access my bank account and I have been given the alert "Provide more information to hold a balance" on my summary screen, but upon clicking the link I get the message "We verified your identity Your account has been restored. You're all set." but nothing changes, my account is still limited and cannot hold a balance. Please help me, anything would be appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Miles_Nocte 

 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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