Ebay sales issue
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi all,
I sold an item on EBay last weekend for £525 and I subsequently received payment of this item.
I confirmed with the buyer the address and he/she asked me to send this to his or hers Nephews postal address for his birthday, so I did so.
I added a tracking number to the listing no ensure it was tracked, and the item was delivered.
I found out today the buyer has requested a unauthorized payment against this item, and this is showing a negative balance on my PayPal account.
How do I resolve this issue?
Kind regards,
Nick
- Labels:
-
Disputes
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I hope you sent to the paypal registered address of the buyer at the time of payment or you will have 0 seller protection unfortunately.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Getting money back from Ebay in Payments Archives
- Why PayPal 'compelling' me to agree to automatic payments for 'Wish.com'? in Payments Archives
- Solution for PayPal asking for bank/ credit card upon payment for example on EBay in Payments Archives
- Cannot withdraw from wallet to bank account in My Money Archives
- How can I report a user for fraudulent activity? in Disputes and Limitations Archives