Ebay sales issue

Nargax
New Community Member

Hi all,

 

I sold an item on EBay last weekend for £525 and I subsequently received payment of this item.

 

I confirmed with the buyer the address and he/she asked me to send this to his or hers Nephews postal address for his birthday, so I did so.

 

I added a tracking number to the listing no ensure it was tracked, and the item was delivered.

 

I found out today the buyer has requested a unauthorized payment against this item, and this is showing a negative balance on my PayPal account.

 

How do I resolve this issue?

 

Kind regards,

 

Nick 

 

 

 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Nargax 

 

I hope you sent to the paypal registered address of the buyer at the time of payment or you will have 0 seller protection unfortunately.


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