Horrible service with Ebay and now launching a Paypal dispute hoping they may be better but I’m wanting to know will the seller or Paypal pay the return postage cost for an item not fully received. It’s been 5 weeks now and I still only have a part of an outdoor couch!!
Thanks for your reply! No I had no idea about the return option and I guess I never thought it was necessary unfortunately and the return postage will cost at least $100 as it’s a big outdoor lounge weighting over 30-50kg. I just really don’t understand how we paid for an item in full, have still not received it, over a month late and now we’re possibly going to be out of pocket to just simply get our money back
To be honest I have not even looked at that as yet as it’s been so stressful dealing with Ebay and I thought given Ebays “buyer protection” I wouldn’t have to worry. I now realise that Ebay are just as hard to communicate or reason with as the terrible seller hence why I’m now trying to have Paypal step in.
