Ebay and paypal probleme

Oubahssis
Contributor
Contributor
I bought a product from May 9 to the day it was not shipped, I contacted the seller and the store is empty or has been suspended by eBay and the estimated shipping period is 5 days until today. The shipment has not been completed. To eBay, I was directed here, and they did not provide any assistance. Please paypal. Return the money to my card as soon as possible. I bought with a bank card
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Oubahssis 

 

Did you pay as a guest buyer using a card OR did you log into your paypal account during the checkout process to pay?

 

If it was a guest buyer then buyer protection does not apply but you can contact your card issuer to see if they can help you.

If you logged into your paypal account then click on the transaction and using the report a problem link on that details page report non receipt of item.


Advice is voluntary.
Kudos / Solution appreciated.
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