EIN is rejected when logging in to confirm Taxpayer status

Chloe31
Contributor
Contributor

I’m the Treasurer for a nonprofit and received an email from PayPal saying our organization needed to confirm our taxpayer status in order to avoid being cutoff. 

 

When logging in a screen pops up To Confirm Your Taxpayer Status. I select EIN as ID type and it populates our business name and it asks for Taxpayer EIN. When I enter our organization’s EIN, it is rejected. 

 

I am am absolutely positive it is the correct EIN and I have made multiple attempts and been rejected every time. I am getting the EIN from IRS letter 147C.   PayPal  instructed me to provide them this official letter from the IRS last Fall. I did that. 

 

Our organization is is a charity and we cannot afford to have our donations that come through PayPal suspended. Any help or suggestions are appreciated. 

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.