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Duplicated payment without refund the fee back to my seller

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Contributor

Duplicated payment without refund the fee back to my seller

I send a payment to a company but they send 2 times to them with in same day and same amount and I message paypal and i got approval from paypal that they will refund the fee back to my seller within 3 to 5 business days, but they never did and now they tell me to tell the seller contact paypal directly and now they don't want to refund the fee, what should i do to make it work?

 

Already over 20 days, but they never helping at all......

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Re: Duplicated payment without refund the fee back to my seller

Try filing a dispute with your credit card issuer if you paid with credit.  It may be easier and quicker to resolve your issue.