Duplicate Charge but NOT appear on account history

hrarsha
Contributor
Contributor

Hello,

 

I make a payment to AliExpress from PayPal and the total amount was ~15$ and I had only ~13$ in Balance,

 

Then I selected to pay ~13$ from Paypal Balance and the remaining ~2$ from my Visa Card. 

 

Anyhow after the transaction completed, my PayPal balance was 0$ and ~15$ ( total amount ) charged from my VISA Card. 

 

It's been 4 days I created a case but still no response, AliExpress seller is holding the order till the case is clearing. 

 

Anyone can help what I should do next? 

 

Thank you! 

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