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Same here. I ordered the Luck dog. Opened a dispute claim with PayPal and the seller first offered me $4, then $8 then $12. I declined all and asked for the total I paid including shipping. PayPal let them refund me %15 and closed the dispute. I didn't even get a chance to decline and ask for my total of $28.98. I am disappointed in PayPal.
The Lucky dog description was hand sculpted polymer clay nose, claws, paws, glass eyes with the head, body and legs connected by the plastic skeleton locking filled with polyester and steel granules, toned by airbrush paint and art pastel giving a living species. What a Joke! Just fake frayed yarn fur with stuffing. No skeleton, no claws, no paws. I wouldn't have paid 5 cents for it at a yard sale. PayPal did not perform to my expectations to resolve my dispute. Very disappointed.