Duo Tongguang Electronic Commerce Co., Ltd.
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Has anyone had any dealings with this co? Ive purchased but now worried about it being a scam after reading a lot on the forums? Will i be protected by PayPal? Can i cancel my order via PayPal as the money has not been taken yet from my bank account, its just been authorised
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file a dispute - they will email you and tell you they will refund you if you cancel the dispute - don't do it. I just won mine. Never got the product. They kept threatening not to refund unless I cancelled the dispute - paypal said don't do that you have no recourse. I just got the money.
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oh yeah, they just sent me an email saying that they want me to close the pay pal account first before they can refund it. I said i didn't' trust them and when they send me a dated confirmation of the refund, on their letterhead, signed by their ceo or accounting department then i would close the case with pay pal....i'm sure they won't do that because I've never gotten an email with a real persons name on it.
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keep DEMANDING for 100% of a refund!! the products this vendor is SCAMMING us on are not valid, are defective or are not what was represented in any of their online advertising or videos. and continue to followup with paypal to make sure they do THE RIGHT THING when it comes to their customers (US). Paypal needs to be on our side on this. They can see from all the claims that there is a problem with this vendor and they know they'll have to credit us legally and professionally.
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How did you contact them? I got 2 of the dogs which were just a small stuffed dog also. I can't find an e-mail address or a way to contact them
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File a complaint with paypal and whatever you do don’t close the complaint you will be urged to.I just got a partial refund today partial because I just lost patience. I should have insisted on a full refund. But half was better than nothing I just got tired of messing with the crooks.
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You do not want the dogs you ordered believe me they are absolute RUBBISH!
regards
Boke56
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