Duo Tongguang Electronic Commerce Co., Ltd.
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Has anyone had any dealings with this co? Ive purchased but now worried about it being a scam after reading a lot on the forums? Will i be protected by PayPal? Can i cancel my order via PayPal as the money has not been taken yet from my bank account, its just been authorised
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CAll Paypal speak to representative- to ship item back to china costs 60 bc if you send it reg first class there is no tracking on it. Explain shipping costs and explain it was a scam and point them to community to show proof. The rep i had was great he refunded me money immediately and told me to pitch the item. Explain that the return address they gave you is chinese characters. I went to post office and the guy working was like there is no way to track unless you pay 60 im like the item costs under that and then to wait to deal with customs- NOPE- Paypal customer service was excellent- I also sent a message via chat that they responded saying that they would refund my money but saw it had already been done.
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Yes I ordered a game on the same date as you. But now there emails are bouncing back to me. They haven’t confirmed that the item has been sent. How do we get around this problem
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I would suggest contacting your congressman as well as Secret Service as they deal with internet fraud/theft. Normally the Secret Service cant get involved unless its mult people for certain amount of money. You can also contact your cc issuer about refund
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not only are they a scam but after years and years of using Paypal and abiding by all the rules, they were no help at all. now I'm reading all these complaints and Paypal should have never allowed the business to continue with them when we were being scammed and no resolution.
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