Drag & drop files
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Account Limitations
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Hi @Valgriz,
Thank you for your post.
I am sorry to hear that you are unable to upload the documents. Please be advised, it's not possible to drag & drop via the app, but you could try logging on to your account via the mobile website by using the browser on your phone. If you are using the mobile website via the browser, there should be a button/link that you can tap to upload the file on your phone. The best approach could be to log on to your PayPal account via the website using a computer or laptop.
I hope this helps.
Monami
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I've tried my 2 laptops, 1 MacBook pro and one hp android also tried ipad. Nope doesnt work and I have 3 resolution center purchases which expire tomorrow at noon!!!
I dont know what to do!
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It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- No submit button on the screen of uploading ID in My Account Archives
- Help with sending document of proof or purchase and communication with the seller. in Disputes and Limitations Archives
- How to contact a PERSON (phone / email address) to resolve providing ID file in Disputes and Limitations Archives
- Limitations on my account in Disputes and Limitations Archives
- Account limitations in Disputes and Limitations Archives