Drag & drop files

Valgriz
Contributor
Contributor
I can’t figure out how to take my photo that I’ve selected on my IPad & drop & drag. It lists the jpeg # in my response area in the Resolution Center but I can’t copy & paste or drag it to the window where it needs to be. Help please?
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2 REPLIES 2

PayPal_Monami
Moderator
Moderator

Hi @Valgriz,

 

Thank you for your post.

 

I am sorry to hear that you are unable to upload the documents. Please be advised, it's not possible to drag & drop via the app, but you could try logging on to your account via the mobile website by using the browser on your phone. If you are using the mobile website via the browser, there should be a button/link that you can tap to upload the file on your phone. The best approach could be to log on to your PayPal account via the website using a computer or laptop.

 

I hope this helps.

 

Monami

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cath20
Contributor
Contributor

I've tried my 2 laptops, 1 MacBook pro and one hp android also tried ipad.  Nope doesnt work and I have 3 resolution center purchases which expire tomorrow at noon!!!

 

I dont know what to do!

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