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I booked some gig tickets online, went through the billings page and which failed at the last moment - the payment did not go through.
I tried again, this time I was successful - tickets booked.
A couple of hours later, I checked my PayPal account and I can see that I've now paid twice.
I've gotten in touch with the seller (Music Glue) and I'm awaiting their response however, there T&Cs state that they dont offer refunds, they can transfer to a new name but no refund.
I'm at a loss as to what to to do, any advice will be gratefully received.
Thank you for your post and welcome to our Community Help Forum!
I am sorry about your issue. If you identify a billing issue with a transaction on your account, we encourage you to report it in the Resolution Centre as soon as possible.
Some examples of billing issues include:
Please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.
I hope this helps.