Done a stupid thing Gave a deposit using friends and family

jonesy7043
Contributor
Contributor

Hi

I gave a deposit to a seller for a collection item, now seller is listing in a different town on facebook marketplace, he gave a different address when my son messaged him ( just to check)   for another item he had for sale and he gave a different email address. i presume i lost my money.

Thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jonesy7043 

 

How did you send the funds ie friends/family OR goods/services?


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jonesy7043
Contributor
Contributor

hi

friends/family  i think he had to set up a paypal account because he said he couldn't do it via paypal  to start with then went away to see what he could do and came back a little latter with an email address using the same name as the facebook account.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jonesy7043 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.





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jonesy7043
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Contributor

thanks for that kernowlass, lesson learned.

Thanks and all the best

 

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