New to the community? Welcome! Please read our Community Rules and Guidelines
Amazingly, I received a full refund, and did not have to return the items. ChicV never responded when I bumped my dispute up to a claim. However, it's obvious that everyone on this thread deserves a refund, and Paypal shouldn't be cherry-picking their refunds to give to the most disgruntled customers, of which I was one. I recommend bumping your dispute to a claim, bombarding Paypal's facebook page with your complaint, contacting as many people at Paypal as you can etc. letting them know you are aware they are in on the fraud, and letting ChicV know exactly what you think of them in the transaction sections you fill out in your claim. Make it clear you know they are fraudulent. Do not accept their 15% or 25% refund offers, because they also will say they want you to return the goods, which is nonsense as they often don't accept the packages anyway. Just play as hardball as they are, demand a full refund, no return of goods. Also doesn't hurt to leave fraud alerts on sites that pop up as ChicV holdings, it's pretty easy to tell which are which. Paypal continues to play hardball with its customers but is damaging their "trust" value in doing so, especially when they are complicit in theft with companies such as ChicV. This was a very upsetting experience, and while I'm glad "I got mine" I still am upset about the fact that Paypal is complicit in these scams. Talk about buyer beware!!
Joined! I have noticed many other platforms also advertise ChicV's "sites" - AOL, to name one other than facebook. Looks like everybody loves the $$; after thinking it over, not surprised by Facebook's complicity. Zuckerberg likes to present like a fresh-faced kid but he's just as dirty as everyone else, given facebook's track record.
There are other review sites. Leave reviews on them as well. Trustpilot for one. Chiv has hired people to leave good reviews. You can tell it’s hired 1) because it’s 5 stars, 2) English is obviously from a translation app. 3) A lot of men names. Does not make sense much of the time. There you have to put in the company name like Noracora, or what ever LLC you were scammed by. Chiv is also reporting one stars to have them removed. Fake reasons. I’m fighting it with Trustpilot. The ads have infiltrated the internet in general. I see them everywhere. This is a big Syndicate with a lot of money to start the scam. It must be profitable. One person at a time. I’m not sure it’s just targeting Americans. Maybe the West.
I purchased a blouse from this company which is too small. I've written to them several times as to how I could return it for a larger size. They will not respond. What recourse do I have?
Paypal and Paypal credit should not longer do business with Chicv Holdings International. They are proven scam artists. Please look at the entries here on the Community page. PayPal, please step up and refuse to work with them! You are better than this!!
So I bought a pair of boots from a site called Chickeep.com three days ago. After reading some reviews I desperately want to cancel this order and get a refund. From what I can see this is difficult so.... How'd you guys go about it?
How do I open a dispute with a seller when a purchase goes wrong?
You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website
By opening a dispute, you can communicate directly with your seller to work out a problem transaction.
If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.
These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.
To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute
DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.