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Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

I find Katherine's attitude a bit surprising being that they clearly have a policy of stonewalling all of us as customers and finding in favor of the fraudster ... or does the right hand not know what the left is doing?

Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

This is the email I sent to corporate officers...... Chic V International is the real "company" behind 100's of clothing websites. There were already ~350+ complaints posted on PayPal Community from PayPal customers being scammed by Chic V International when I posted my own complaint. There are many more complaints at this point. Any PayPal customer seeking resolution receives little to no help from PayPal. How many complaints against a company with many scam websites selling their apparel and shoes, etc have to be made in order for PayPal to stop allowing them to do business thru them?? With SO MANY complaints and resolutions sought, WHY does PayPal not at the very least issue a warning when PayPal customers try to purchase from these scammers?? It is not possible PayPal is unaware of the issue. As a result PayPal can not be trusted. PayPal has an obligation to it's CUSTOMERS but fails to warn customers or drop scam websites from selling goods thru their service. I will never use PayPal again. Even trying to call the PayPal headquarters phone number given on their website gets you nothing but a number that is no longer in service.
Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

I really hope yours is the message that finally gets’s though to PayPal.  I’m skeptical since my CC company, after many calls to give them more info, basically told me that Chiv is their customer too.  They seem to work more for the merchant as that is where most of the money comes from.  They get nothing from us, the card/account holder, if paid off in full each month.  This issue has been going on at least back to 2016.  I found a Buzzfeed article about this scam.   https://www.buzzfeednews.com/article/sapna/think-twice-before-clicking-on-that-12-dollar-dress    PayPal has to know, it’s not new.  I’m not using PayPal again unless 100% sure of the purchase and only if it’s the only option.  Which means no more e-bay.  Please keep us updated if you received any response from the escalation team at PayPal. 

Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

Yes, I'm skeptical as well. It's been going in so long I do not believe PayPal has been unaware of this scam. I am hopeful some good will come from trying but it is sounding like this such a huge scam and tons of money and a possible conflict if interest. I have actually considered if my next move may be trying to figure out how to get a class action suit going...depending on their response/investigation/continued participation in this scam.
Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

Anyone interested in participating in the class action suit please take a screenshot of your posted complaint and send to me <removed>

Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

I could send you screen shots, it will not help.  This company is part of the Chinese Syndicate.  They have almost everything covered in the small print on their websites. However, I don’t think stealing models photos is covered.  My point, I don’t think a law suit would go anywhere especially since it’s not a US company.  As far as PayPal is concerned, they could care less that we are receiving invalid tracking and junk items.  The tracking they send to PayPal is legit.  PayPal knows it’s operating in a gray area, but I guess the money is worth it.  I’m trying to shake it off and move on.  However, PayPal has lost my business. 

Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

Mine too! My issue is that they are complicit by profiting from a scam perpetuated in their customers.... I'm sure it will probably be a dead end. I'm sure they have covered their rear ends 100%. But I'll at least push it as far as it will go. Lol. Great thinking about the issue w false advertising modeling!!
Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

No goods (shoes) received from Joymoly after 4 weeks and no response to emails, so contacted CHICV INT via PayPal disputes they came back with reply after reply advising it was their peak season blah blah and items were out of stock, after 3 weeks I escalated disputed to Claims, PayPal agreed the claim was in my favour and refunded me the full amount, except for the CC foreign fee charges.
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New Community Member

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

If not sure, a good way is to check whois.com to see who owns the domain, a lot of the advertisement on Facebook is done by them under different names, but when checking whois.com who owns the domain it all points back to CHICV INTERNATIONAL HOLDING LIMITED.so be careful before ordering.

Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

another resource is the better business bureau - google how to file a complaint against Paypal...  the BBB puts the complaints right up there for all to see, so it serves as a public platform for consumers to use in filing their complaints outside of Paypal's labyrinthine "dispute" process.

 

there is also an "e" consumer government site...

 

also check out Paypal's wikipedia page - gives you an indication of their embattled legal history particularly as relates to defrauding/withholding $$ from their customers.  Welcome to the dark side.  😕

 

Paypal also doesn't seem to appreciate the negative input on their facebook page either- they will try to sideline you with a request for a "private message" with their auto-bot; I eventually got a live person but then that also went nowhere.  Supposedly my claim has been bumped to a security specialist but haven't heard from said specialist in three days.  So must not be very special.  It's all just a game to them, I'm sure all Paypal quarters are fully aware of scam.