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How did you get refunded by Paypal? I am in the dispute process right now, should I bump it up to a claim? and have also contacted Paypal customer service... but not getting very far. Did you contact the headquarters as others suggested? Thanks for any guidance!
PayPal could care less hat they are remaining complicit with this scam company. Your CC companies don’t care either, It’s all about the money. I finally had my CC say to me that this scammers were their customers too and they serve them as well. They are getting a lot more from these cheats than they are from the few of us who fight it. So, the bottom line is profit, and CHICV International is more profitable for them than we are. PayPal and the financial institution are fully aware that this company is not on the up and up. They know their operating procedures, etc. They want their money for each transaction. We the little people are peanuts.
I find Katherine's attitude a bit surprising being that they clearly have a policy of stonewalling all of us as customers and finding in favor of the fraudster ... or does the right hand not know what the left is doing?
I really hope yours is the message that finally gets’s though to PayPal. I’m skeptical since my CC company, after many calls to give them more info, basically told me that Chiv is their customer too. They seem to work more for the merchant as that is where most of the money comes from. They get nothing from us, the card/account holder, if paid off in full each month. This issue has been going on at least back to 2016. I found a Buzzfeed article about this scam. https://www.buzzfeednews.com/article/sapna/think-twice-before-clicking-on-that-12-dollar-dress PayPal has to know, it’s not new. I’m not using PayPal again unless 100% sure of the purchase and only if it’s the only option. Which means no more e-bay. Please keep us updated if you received any response from the escalation team at PayPal.
Anyone interested in participating in the class action suit please take a screenshot of your posted complaint and send to me <removed>