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Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

How did you get refunded by Paypal?  I am in the dispute process right now, should I bump it up to a claim?  and have also contacted Paypal customer service... but not getting very far.   Did you contact the headquarters as others suggested?  Thanks for any guidance!

 

Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

I have not yet been refunded. But escalated the dispute with them via paypal. The latter indicated that if the company does not resolve it within 10 days they will. Let’s see! Someone here did that. Let’s not give up. Paypal has to take responsibility. Suggest also writing up the CEO. That’s what I will do if I don’t get reimbursed.
Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

PayPal could care less hat they are remaining complicit with this scam company.  Your CC companies don’t care either, It’s all about the money.  I finally had my CC say to me that this scammers were their customers too and they serve them as well.  They are getting a lot more from these cheats than they are from the few of us who fight it.  So, the bottom line is profit, and CHICV International is more profitable for them than we are.  PayPal and the financial institution are fully aware that this company is not on the up and up.  They know their operating procedures, etc.  They want their money for each transaction.  We the little people are peanuts.  

Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

Yes, contact corporate. I believe that is your best option. I emailed them and they have been back in touch and said that they are now doing an investigation on Chic V International. I hope they stop doing business with them!! I was told my refund was pending on their investigation. So I don't know the outcome in that yet... Best of luck to you and ALL of us that have been scammed. I will also post the response I received from PayPal...
Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

This is the response I received from PayPal corporate...... Hello, I hope you were doing pretty good today Smittygal! My name is Katherine and thank for bringing that into our attention. That is really alarming and I really appreciate you reported that issue to us. You are correct, being a third party payment processor, we have an obligation to all our customers. Nothing to worry, this has been escalated to our Security Department and they will surely conduct the necessary investigation to have it stopped. Please know that we take our customer's feedback seriously, because that would help us to serve you better in the future. In the event that you have further inquiry and assistance on this issue, feel free to contact us at #-###-###-####. Please know that we are always here to help. All the best, Smittygal! Thank you for being part of the PayPal community.
Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

I find Katherine's attitude a bit surprising being that they clearly have a policy of stonewalling all of us as customers and finding in favor of the fraudster ... or does the right hand not know what the left is doing?

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Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

This is the email I sent to corporate officers...... Chic V International is the real "company" behind 100's of clothing websites. There were already ~350+ complaints posted on PayPal Community from PayPal customers being scammed by Chic V International when I posted my own complaint. There are many more complaints at this point. Any PayPal customer seeking resolution receives little to no help from PayPal. How many complaints against a company with many scam websites selling their apparel and shoes, etc have to be made in order for PayPal to stop allowing them to do business thru them?? With SO MANY complaints and resolutions sought, WHY does PayPal not at the very least issue a warning when PayPal customers try to purchase from these scammers?? It is not possible PayPal is unaware of the issue. As a result PayPal can not be trusted. PayPal has an obligation to it's CUSTOMERS but fails to warn customers or drop scam websites from selling goods thru their service. I will never use PayPal again. Even trying to call the PayPal headquarters phone number given on their website gets you nothing but a number that is no longer in service.
Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

I really hope yours is the message that finally gets’s though to PayPal.  I’m skeptical since my CC company, after many calls to give them more info, basically told me that Chiv is their customer too.  They seem to work more for the merchant as that is where most of the money comes from.  They get nothing from us, the card/account holder, if paid off in full each month.  This issue has been going on at least back to 2016.  I found a Buzzfeed article about this scam.   https://www.buzzfeednews.com/article/sapna/think-twice-before-clicking-on-that-12-dollar-dress    PayPal has to know, it’s not new.  I’m not using PayPal again unless 100% sure of the purchase and only if it’s the only option.  Which means no more e-bay.  Please keep us updated if you received any response from the escalation team at PayPal. 

Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

Yes, I'm skeptical as well. It's been going in so long I do not believe PayPal has been unaware of this scam. I am hopeful some good will come from trying but it is sounding like this such a huge scam and tons of money and a possible conflict if interest. I have actually considered if my next move may be trying to figure out how to get a class action suit going...depending on their response/investigation/continued participation in this scam.
Contributor

Re: Don’t buy from CHICV INTERNATIONAL HOLDING LIMITED

Anyone interested in participating in the class action suit please take a screenshot of your posted complaint and send to me <removed>