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I bought two pairs of shoes in November that never arrived, to be honest I forgot about them until this company tried to show me the same shoes to buy. I have put in a dispute, let's hope I can get refunded. I also emailed the company. As a public teacher it's hard to lose $70+
I too was fooled by this DECEITFUL company I ordered tops and bottoms, which were supposed to be made of linen. The pictures on its NORACORA website appeared to be linen, and the labeling said the items were linen. However, what I received, after waiting almost a month to receive my items, were CLEARLY not linen! The pants were see-through sheer fabric, and all of the items were sized wrong. I can't even wear them! When I wrote them to ask what I needed to do to return the items here is what that company replied:
Sorry that you are not satisfied with the item(s). Which item do you want to return ?
Please note that customer must respond to every email within 7 days. If not, we will close this case after the aforementioned deadline.
Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package.
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
If you still want to return/exchange the package, you should email us for a return label within 7 days, the aforementioned deadline.
You can check the return policy here: https://www.noracora.com/pages/return-exchange
Thanks for your patience! Please don’t hesitate to email us if you have any questions.
I spent more than $90 on the merchandise. And, to return it I have to pay to return it internationally, plus customs fees? A good portion of my purchase price will be eaten up by returning the merchandise! So, I agree whole heartedly with this chain of comments. DON'T BUY FROM CHICV INTERNATIONAL HOLDING LIMITED OR NORACORA.COM!
I ordered a sundress in late March from this company. It just arrived today after I had filed a case with PayPal resolution. I hadn’t gotten any communication from them until PayPal was involved. Then I got an email with excuses and how sorry they were. The dress looks nothing like it was supposed to look. Very thin material and though my normal size, way too small. Now I’m waiting for return instructions. I should not have accepted the package as I’ll probably have to pay shipping.