Does paypal automatically close unauthorized purchase reports if a refund was issued?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I had an unauthorized purchase (patreon) and filed an unauthorized purchase report requesting a refund, but I got in contact with the seller and they issued a refund. Will paypal see this and throw out the unauthorized purchase report or will they keep going? The case still shows up as "open" in my resolution center.
I'd really like if they avoided taking action because according to the seller patreon is incredibly prone to completely banning paypal accounts from ever dealing with them again if a refund request is issued. I would quite like to avoid that now that I know they do this.
- Labels:
-
Disputes
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @Kizylle,
Welcome to the PayPal Community! We're glad to have you here. PayPal reviews several factors involving both parties before coming to a final decision on cases. A refund being issued is an important factor that will be considered when going forward in the review.
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Refund Payment sent to closed Bank Account in Payments Archives
- My credit card is my primary payment method but funds keep coming from my bank account instead in Payments Archives
- I got scammed . Please help in Disputes and Limitations Archives
- Is it possible to pay in one currency with PayPal balance if my balance is in another currency? in Payments Archives
- Disabling One Touch devices does not work in My Account Archives