Does Paypal ever communicate with it's customers (us)

RayInHI
Contributor
Contributor

Tried to send a small amount to my friend in the Philippines on Sep 3.
Paypal will neither release the money to the intended recipient nor refund it to me.
I initiated a dispute and have been trying to chat and sending messages to Paypal for the last 12 days.
As of COB today I have received absolutely no reply from Paypal.

  1.  Is this typical?
  2. Is there any way I can get Paypal to do something about this problem that they caused?
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