Disputing a Closed Case in Resolution Center
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I filed a dispute on an order that I had not received. The order contained three items. The day I filed the dispute the seller shipped out two of the items with a note that the third item would be shipped at a later date. They then provided the tracking and delivery information to PayPal and PayPal ruled in their favor before checking with me. I never received the third item so I would like to file a claim on that item but the case is closed. What should I do?
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Give customer services a call they 'may' open a dispute for item received but not as described for you ie you received a part order, bet it was from China as that is one of their 'tricks'.
Advice is voluntary.
Kudos / Solution appreciated.
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