cancel
Showing results for 
Search instead for 
Did you mean: 

Disputes

Ajbrig
New Community Member

Disputes

How do I put in for a dispute for a refund when PayPal says they have no record of transaction
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Disputes

@Ajbrig 

 

 

Did you pay as a guest buyer and did not log into your paypal account via the payment checkout?
If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.