Disputes
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I didn't receive an item so filed a claim. Sender refunded but it went into pending and PayPal closed my case. It has been knocked back twice now and is still in pending, what do I do because they closed my case without me receiving my money
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Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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- The date of my dispute resolution keeps being pushed back, is this normal? in Disputes and Limitations Archives
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- PayPal dropped a Dispute wouldn't wait, Cant let them get away with this. in Disputes and Limitations Archives
- How can I upload emails for dispute/resolution? Does paypal have an email in Disputes and Limitations Archives
- Disputes cased filling my buyer in Disputes and Limitations Archives