Disputes and Limitations

pbjnr
Contributor
Contributor

I had a PayPal to receive payment in Mouzambique was good for buying items but later when I came to Ghana i didn't access until i wanted to shop again then the acc was gone in 2017 had it back in 2019 and PayPal wants my ID I uploaded it hoping my acc could be released but no reply from them yet , I have called them several times without response , Please an help to contact them would be very much appreciated, Thanks.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@pbjnr 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.



Advice is voluntary.
Kudos / Solution appreciated.
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pbjnr
Contributor
Contributor
Thank you very much for your advice but I actually didnt know much about PayPal and I am a Ghanaian by Citizen , I was transferred by my company to work over there I got to know I can buy and make payment with it , I also filled the account with my nationality so I thought all was good as a new discovery.
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