Dispute

SparkyRob
Contributor
Contributor

I originally opened a dispute for none delivery, then a parcel did arrive but not as described, now i cant open a new dispute as original has been closed as they did deliver 'something'.

Has anyone else had similar problems with paypal ?  

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@SparkyRob 


You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?


Advice is voluntary.
Kudos / Solution appreciated.
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