Dispute

[Bulldogmarine89]

I filed a claim against a product that was misrepresented. PayPal accepted my claim but I had to return merchandise which is all fine and well. But the return address was sent to me in Chinese. How am I suppose to return something that I can’t read nor write it.

[kernowlass]

@Bulldogmarine89 

Contact customer services for an english translation.

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.