Dispute

[LWML]

So how do you deal with these China/Hong Kong companies? They tell me it is too expensive and too much hassle to return. That I shoukd keep the product. one compsny I ordered 2 mops with extra mop heads. I recd a pkg with 2 mop heads(rags) and no mops. Took pictures of pkg and item they did nothing. Pap Pal did nothing eith. They said I recd pkg so got the product. Now I am dealing with clothes.

[kernowlass]

@LWML 

Don't buy from them in the first place is my advice.

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.