Hi, can someone help me please. I purchased an item off eBay and it did not arrive. I contacted eBay in relation and I received an email to say I am covered under PayPal Gateway, as I did not pay with my PayPal account, however my payment goes into their PayPal account so there is a record of my payment to them and I am covered under PayPal buyer protection. I was informed I can raise this dispute through PayPal with a guest account but I am unsure how to do this? Also when I try to make the dispute on my own page through resolve centre, I cannot go any further, as the transaction does not show for me to click on? I have my transaction ID, guest account number and my email ID. Can someone explain how I go about this? Thank you 🙂
