Dispute

mukmom
New Community Member

My customer disputed the charge.  they are up in the mountains with only cell service.  do they just call paypal to say they agree with charges and cancel the dispute?  Thanks

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1 REPLY 1

tosca_cosio
PayPal Employee
PayPal Employee

Good day @mukmom ! Yes. If they cannot login to their Paypal account's Resolution Center to cancel or close the dispute case, then the only option is to call us once we are again operational. Hope this helps! Stay safe!

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