Dispute
mukmom
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Mar-31-2020
09:45 AM
My customer disputed the charge. they are up in the mountains with only cell service. do they just call paypal to say they agree with charges and cancel the dispute? Thanks
Labels:
- Labels:
-
Disputes
1 REPLY 1
tosca_cosio
PayPal Employee
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Apr-01-2020
10:15 AM
Good day @mukmom ! Yes. If they cannot login to their Paypal account's Resolution Center to cancel or close the dispute case, then the only option is to call us once we are again operational. Hope this helps! Stay safe!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Getting money back from Ebay in Payments Archives
- What to do when your trouble ticket is about to expire in Disputes and Limitations Archives
- Claim denied by Paypal resolution in Disputes and Limitations Archives
- The date of my dispute resolution keeps being pushed back, is this normal? in Disputes and Limitations Archives
- Returns in Payments Archives