Dispute

Texas101
Contributor
Contributor

I have a pending charge that I did not do. I have tried to dispute but no luck. Any help would be appreciated

Login to Me Too
1 REPLY 1

PayPal_Michael
Moderator
Moderator

Hello, @Texas101. I'm sorry to hear there's been a problem with a transaction you did not complete. That's no good, for sure! I hope you've been able to report the transaction by now, if needed.

 

The reason you couldn't report the transaction before is because It was Pending. Only Completed transactions can be reported/disputed. Pending transactions might be refunded and there wouldn't be any need to submit a dispute if that happened.

 

If the transaction moved to Completed status, but you still need help submitting a dispute, please check out https://www.paypal.com/us/smarthelp/article/how-do-i-report-potential-fraud,-spoof-or-unauthorized-t... for more information, directions and steps to do that

 

Please also check out https://www.paypal.com/us/smarthelp/article/how-do-i-change-my-password-and-security-questions-faq14... for information on how to change your password and security questions if you haven't done that already.

 

lease contact PayPal's Customer Service for further assistance, if needed. To do that, log on to your PayPal account and click Contact at the bottom of the page, send a Private Message via Facebook Messenger (click Send Message at https://www.facebook.com/paypal) or send a Direct Message (DM) to @AskPayPal via Twitter. I hope this is helpful.

 

Sincerely,

 

Michael

PayPal_Michael

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.