Dispute

Nickcachia
New Community Member
I had to open a dispute with regards to a missing item and the item received was not even remotely similar to the item described and shown in the photos. What happens if vendor does not reply to the dispute?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Nickcachia 

 

Once you have escalated to a claim paypal make a decision, if the seller has responded then normally you have to return the item back to the seller before you get a refund.

If the seller does not respond then often you are awarded a refund under buyer protection without having to return said item. 


Advice is voluntary.
Kudos / Solution appreciated.
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