Dispute

[plank72]

I filed a dispute against a seller because i never received the item, I received the wrong items on saturday and now my case has been denied because I received the items. Now what can I do? I have tried emailing Paypal and calling and i cannot ever talk to a body. Everything is automated. 

[sharpiemarker]

@plank72 

First see if you can change the claim reason through the resolution center:

https://www.paypal.com/us/smarthelp/article/can-i-change-my-reason-for-filing-a-dispute-or-claim-faq...

Otherwise, try private messaging via social media for help with that:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 

[plank72]

The problem is, they closed the case so I cant find any way to do anything with it. I tried to open a new claim on it and it does not work.