Dispute

[Barrypope]

I originally raised a dispute as my item had not arrived . It did eventually arrive and my original dispute as closed . Upon opening the item is is not at all what I ordered but I seem unable to open a new dispute . Any thoughts on how I can deal with this please ?

[kernowlass · Accepted solution]

@Barrypope 

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?