Dispute

Shaneo1989
Contributor
Contributor
How do i reopen a dispute once the initial 21 day period has lapsed without a result?
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Shaneo1989 

 

You can't re-open a dispute and its x1 dispute per transaction.

Do you mean you didn't escalate the dispute to a claim within 20 days so it timed out and closed?


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Shaneo1989
Contributor
Contributor
The time lapsed and the dispute was closed. The seller had been dodgy and bought some time until the time period lapsed and now has gone missing and i cannot contact them, i suspect knowing the paypal dispute limitations. I dont know my next step.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Shaneo1989 

 

Sadly there isn't a next step, you had up to 20 days to escalate a dispute to a claim before it timed out and you didn't.

 


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Kudos / Solution appreciated.
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