cancel
Showing results for 
Search instead for 
Did you mean: 

Dispute

Highlighted
Contributor

Dispute

How do i reopen a dispute once the initial 21 day period has lapsed without a result?
3 REPLIES 3
Highlighted
Esteemed Advisor

Re: Dispute

@Shaneo1989 

 

You can't re-open a dispute and its x1 dispute per transaction.

Do you mean you didn't escalate the dispute to a claim within 20 days so it timed out and closed?


Advice is voluntary.
Kudos / Solution appreciated.
Highlighted
Contributor

Re: Dispute

The time lapsed and the dispute was closed. The seller had been dodgy and bought some time until the time period lapsed and now has gone missing and i cannot contact them, i suspect knowing the paypal dispute limitations. I dont know my next step.
Highlighted
Esteemed Advisor

Re: Dispute

@Shaneo1989 

 

Sadly there isn't a next step, you had up to 20 days to escalate a dispute to a claim before it timed out and you didn't.

 


Advice is voluntary.
Kudos / Solution appreciated.