Hi
@Deedee60 I hope everything is alright. You and your family are all safe during this Cov19 pandemic. Were you trying to file a dispute for that particular transaction because you haven't received the item, right? It seems that you did Guest Checkout that's why it didn't appear on your PayPal Account's Activity. In this case,only our customer service representative can file a dispute for you. You won't have way to file a dispute on your end for Guest Checkout. Good thing about this transaction is that as long as you have active PayPal Account,you have PayPal Purchase Protection. To get in touch with our CSR please go to our official website and once you scroll down,you'll see "Contact" option. You can choose the available option to get a hold of a CSR because it may vary depending on your country/region. If this post or any other was helpful, you may enrich the community by giving kudos or accepting it as a solution.Stay safe and take care.
