Dispute

MelissaMartinez
New Community Member
Posted on
‎May-15-2019 03:11 PM
I opened a dispute and PayPal said they were reviewing it and the resolution date was yesterday but I haven't heard anything back. How long does it normally take?
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PayPal_Martina
Administrator
Administrator
‎May-20-2019 07:11 AM

Hi @MelissaMartinez,

 

Thank you for your post and welcome to the Community Forum! 

 

In general, we aim to resolve claims within 14 days but it may take up to 30 days for a claim to be reviewed. 

 

I hope this helps!

Martina

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