Dispute
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Ordered from a clothing company. Only received two items from four items that I bought. Communicated with the clothing company to get a return label cuz the two items that I did buy where the wrong size. Not receiving a return label from the clothing company. So I contacted PayPal to help and they denied my dispute. Because it showed that they delivered a package. But I only got two items from for that I received. So they're believing the clothing company over me. Now I'm stuck with I paid a lot of money on this on these clothes for nothing.
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Disputes
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In the event of an item not received dispute all the seller has to do is provide trackable proof of delivery of the item to you and they win.
What you should have done is file a dispute for 'item received but not as described' ie 2 instead of 4 and then paypal would have told you to return what you received for a full refund.
Advice is voluntary.
Kudos / Solution appreciated.
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Yep you are only allowed x1 dispute per transaction.
Your only option is if you funded that paypal payment via a card then contact your card issuer and ask them to chargeback for you.
Advice is voluntary.
Kudos / Solution appreciated.
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- Getting money back from Ebay in Payments Archives
- What to do when your trouble ticket is about to expire in Disputes and Limitations Archives
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- The date of my dispute resolution keeps being pushed back, is this normal? in Disputes and Limitations Archives
- Returns in Payments Archives