I am in dispute with a company, who just refuse to correct an error made by themselves.
I placed an order for sandals which on delivery found were a larger size than ordered. I emailed company and requested mailing instructions for returning the order. The company insisted that was the size I had ordered. I emailed a copy of the confirmation, where it confirmed I had ordered the correct size. However, since then we have exchanged emails, with me providing photocopied details, and the company still adamantly maintaining they have supplied the correct order. I ordered a size 7.5 (UK size) and they sent a size 43 (EU), which is equivalent to UK size of size 9/10. My problem has been dismissed by the Resolution Centre at PayPal. I am at a loss to know what more I can do to resolve the problem.
Kind regards
Kind regards - Maureen <removed>
