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Dispute vs. Claim

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Dispute vs. Claim

Hey Everyone!

 

I want to be sure that I put in this dispute/claim properly.

 

When I put in the dispute I was given a case number.  In the text that accompanied it was the statement that Paypal would attempt to contact the  company for 10 days then I need to put in a claim.  If there is no claim processed after 30 days the case is dropped and cannot be reopened.

 

I have tracked down the company.  It is a sham.  A store front only.  Amazon (where I bought the item) said it was a scam.  So what do I do?  How do I put in a claim?

 

This is for a medical device that I need.  Being on Social Security I simply do not have another $69.00 to put out there.

 

I would appreciate any advice I can get.

 

Thank you,

 

Sandra