I have an open dispute where the seller has to issue me a refund.
The seller said that as the PayPal dispute is still open, he is unable to process my refund correctly so he asked me to close the dispute to enable him to process my refund.
I was wondering if this is true that I have to close the dispute with him in order to get my refund.
If so, in the case he never give me my refund will I be able to open the case again?
If you had to close a case to get a refund then it would be pointless opening one. NEVER close a dispute / claim until you have a refund. If the seller issued a refund then that would close the dispute automatically. If he doesn't escalate to a claim. Do not close it or he can ignore you and you can't open a second dispute OR re-open a closed one.
Advice is voluntary. Kudos / Solution appreciated.
