Dispute payment get Buyer Abused

ferdian_kwd
Contributor
Contributor

Hello
I had same buyer abused happen to me,case was resolve and has been closed by Ebay Customer Support.
Ebay release the payment sold. the case status no return requests are open. No payment disputes are open on your sold items on Ebay
it's been almost three months the guitar are in the hands of the buyer, but still haven't receive payment

I see the estimated account status under review is still delayed.
 

 

I told the buyer if she wont the item please return back to me. but the buyer won't shipping back the item
the last communication with buyer she anwer my question see image below original messeege on ebay:

 

 

what should i do to resolve a payment dispute ?

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