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Dispute lasted over 10 days

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Member

Dispute lasted over 10 days

Ok so i cam currently disputing a payment i made in which the goods have never been sent,

 

it has been over 10 days now and the case still says waiting for sellers response, he hasn't responded and isnt going to!

 

When will i be getting the money back??

 

I escalated and disputed at the earliest possible times too like i had to wait for the dispute to become avalibale etc. 

1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: Dispute lasted over 10 days

@saxby

 

No he gets 10 days.

If he responds after that its too late.

Paypal then get around to reviewing it and refunding you within 48 hours of that deadline.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
5 REPLIES
Volunteer Advisor

Re: Dispute lasted over 10 days

@saxby

 

Paypal give the seller a full 10 days to respond / provide tracking that shows delivery, if they do not then paypal will review / refund you within 48 hours of that deadline.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: Dispute lasted over 10 days

It has been a full 10 days, it says "Seller has until 8th June to respond" i disputed early in the morning time as the email i have from paypal that says i escalated was sent 10 days ago. 

 

 

Volunteer Advisor

Re: Dispute lasted over 10 days

@saxby

 

Correct so what did you not understand about my answer?

Times not up yet is it?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: Dispute lasted over 10 days

So he actually gets 12 days then? Or is he now unable to respond regardless of what it tells me?

Volunteer Advisor

Re: Dispute lasted over 10 days

@saxby

 

No he gets 10 days.

If he responds after that its too late.

Paypal then get around to reviewing it and refunding you within 48 hours of that deadline.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.