Dispute in the resolution center doesnt work.

chrishaefner
Contributor
Contributor

Is anyone else having trouble submitting a dispute in the resolution center? When I finish the process, the submit button doesnt load all the way. I have used different computers and browsers, it does the same thing every time. I also tried to call paypal but I was on hold for 30+ min every time and never spoke to someone. All I am trying to do is dispute Transaction ID: 2HY3027699778930E. But for 2 weeks I have not been able to contact paypal. All the emails I receive from them are auto generated PDFs. Does anyone have a suggestion?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@chrishaefner

 


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.




Advice is voluntary.
Kudos / Solution appreciated.
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chrishaefner
Contributor
Contributor
Thanks for you help. Unfortunately I have called 3 times. I get someone who trys to send me to the resolution center, and I stay on hold. I tried to wait it out today, but hung up after 2.5 hours. I just need to turn in my dispute over the phone or paypal needs to fix their dispute form on the website.
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